Hotel Palladium:
automatic staff rotas.
Hotel Palladium is on Paseo Mallorca, in Palma. Its front desk runs 24 hours a day, with morning, afternoon and night shifts every day of the week, and the rota has to be finalised before each week begins.
Free first diagnostic call, 1–1.5 hours.
- Client
- Hotel Palladium, Palma de Mallorca
- Sector
- Hospitality
- In production since
- 2026
+20 h/month
saved on preparing rotas, which used to be built by hand in Excel
Before
Starting point
Front-desk rotas were built by hand in Excel. Every absence, shift change or holiday period meant redoing the whole week. The usual errors were duplicated shifts, forgotten holidays and miscounted rest periods, and they were spotted late.
Why it mattered
Building and rebuilding rotas took more than 20 hours a month. And the errors were not minor: a duplicated shift leaves the front desk double-staffed or uncovered, and a forgotten holiday is only discovered once the employee is already away.
What was built
A centralised time-tracking and automatic rota generation system, connected to the hotel’s database. It generates the rota around shifts, rest periods, absences and collective-agreement hours, emails it to each employee and produces reports on hours worked, night work and weekends. Absences and last-minute changes are reflected in the rota without redoing it.
Tools involved
- In-house application
- Hotel database
- Automated email delivery
Step by step,
from start to finish.
- Step 01
Employees, their shifts and their absences are held in a single database, connected to the hotel’s.
- Step 02
The system generates the week’s rota around shifts, rest periods, absences and collective-agreement hours.
- Step 03
An absence or a change is recorded once, and the rota adjusts without being redone.
- Step 04
Once it is published, each employee receives their schedule by email.
- Step 05
Time tracking feeds the reports on hours worked, night work and weekends.
Visual evidence
What changed for the team
Whoever used to build the rotas now reviews and publishes them. Each employee receives their schedule without having to ask for it, and the end-of-month reports are already done.
The questions
we hear most.
No. It connects to the hotel’s database and works alongside its systems.
It was designed for the front desk. The same logic for shifts, rest periods and absences can be adapted to other departments that work in shifts.
It depends on the departments and the rules of the collective agreement. It is defined in the initial process audit.
Other case studies
Administrative and employment law practice
Documents read, identified and filed by company with no manual work.
+25 h/week
saved on sorting and filing documents
View the case study: Solion
Industrial
Daily job sheets, stock and the real cost of each job, managed from one tablet per worker.
+€6,000 a year
in material that used to go missing unrecorded (client’s estimate)
View the case study: Elegant Glass